Triage in General Practice

GP Access: has clinical triage training and manuals - $70, 11 August. They also have “Enhancing Receptionist Skills including understanding your role & responsibilities, acceptable behaviour, conflict and negotiation skills, managing complaints & lots more’, Triage, CPR and ‘Trouble in the Waiting Room’ - $85, 4 August.
http://www.gpa.net.au/files/factsheets/GPA_FactsSheet_68.pdf